Mike and I just wanted to thank you and Rick for the excellent service yesterday, a Sunday during a major power outage at that. From the time I placed the call for help to the time Rick walked out of our soon-to-be-warm-again home, it was only an unbelievable 1.5 hrs!! I so appreciate your ‘straight-shooting’ with me on the phone about whether our problem could be Oncor related or in our wiring and the option to switch our dead furnace thermostat to the one working leg of power we seemed to have. Rick arrived just when he said he would, went right to work and determined that we were indeed receiving full power from Oncor, but one of our breakers was bad. He replaced it, checked things out and was on his way.
You have impressed us with your quality of service. We certainly will use you again and recommend you when someone asks if we know a good electrician….we do now!
Liz Dubuis & Mike Snider